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  2. FAQ

FAQ

Frequently Asked Questions

About eComFax and accessing your service

  • How do I login to eComfax? I can not login to eComFax!

Porting

  • What is my fax number?
  • Can I keep my fax number?
  • Can I request the withdrawal of the line before terminating portability to eComFax?
  • How do I know that the procedure to keep my number has been successful? that the portability was correct
  • How long does it take to manage portability?
  • I have a shared fax and voice line. What should I do?
See all 8 articles

Sending and receiving faxes

  • I am not receiving my faxes into my email, what do I do?
  • When I send a fax from my email account what are the types of supported files?
  • What if I send a fax without an attachment or a cover note?
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