Access to the eComFax website

eComFax is distributed in two ways, depending on the type of access to eComFax you will have:

• Through direct sales with the CWS sales team.
• Through our partners' marketplaces, such as Aplicateca, AWS, etc.

Direct access to the eComFax website.

eComFax Pro (Corporate) customers are those who have closed their contract directly with our sales team, they normally receive their username/password directly through CWS at the time of contracting the service and access the service directly on the https://www.ecomfax.com/user/ site by entering the username and password provided to them by CWS.

Access from other Marketplaces

With each of our partners (marketplaces) an integration has been made and there is a synchronisation of the users that allows that once logged in these platforms you can access the eComFax site.

Note: It is important to take into account that in the case that the contracting of the service has been done in a Marketplace, eComFax does not manage the password or access of that user, so from CWS we are not authorised to reset them. In case you want to change the access data (email/password), please contact your distributor.

Access eComfax from Comcast Business Cloud Solutions

Comcast users can access eComfax from the cloudsolutions.comcast.com go to My Apps or in home section, then clic in eComFax application.

The first time you logon, please select your state (choose your own)

Then, here you are in the eComfax Website. Instructions on each subject are displayed at the top of the page…

For example if you want to send a fax, just clic in “New fax”…

You can send the fax from the website or from your email address… Instructions for sending the fax from your email address are shown at the top of the page

Access eComfax with a eComfax logon

The eComFax PRO website can be accessed by two ways:

• Through the website https://www.ecomfax.com and clicking on “login”
• Through the URL: https://www.ecomfax.com/user

 After introducing the login and password you will access the “start” menu of the eComFax website where you will see in both the left-hand column and in the center of the window different user options, such as: how to send a fax or an SMS, see a list of sent and received messages, configure your account, and read the privacy policies of the user.